Grid

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Latest activity by Grid
  • Grid created an article,

    PDF ticket and printing your ticket

    You can find a ticket to print or save as a PDF under your profile in the Ticket Shop. Log in here https://tickets.grid.app/profile. There you will find an overview of all your tickets. Select the...

  • Grid created an article,

    Refunding cashless credits from your Grid Card

    Please note: Venue operators determine the refund deadlines. If you are eligible for a refund, this is how it works:  Scan your Grid Card's QR code with your smartphone You will be guided to the c...

  • Grid created an article,

    Refunding cashless credits from the Grid app

    Please note: Refund deadlines are determined by the event promoter.  If you're eligible for a refund, this is how it works: Open the Grid app and make sure you are logged in with the correct accou...

  • Grid created an article,

    Topping up cashless credits before an event

    To top up before an event you have to use Grid App. Grid Card can only be topped up once you receive the Grid Card at an event. Here is info on how you top up Grid App by yourself. 

  • Grid created an article,

    Grid Card or Grid App top up with cash

    Most venues that use Grid Cashless have credit charging stations that you can visit once you are in the venue. There you can top up Grid App or Grid Card with Cash or EC card (if the venue provides...

  • Grid created an article,

    Can I still pay with cash?

    No, usually not. The majority of venues use Grid Cashless to circumvent cash. You can, however, at most venues charge your Grid Card or Grid App with cash Some venues might still offer cash purchas...

  • Grid created an article,

    Why are venues using cahsless payments?

    Cashless payment with Grid offers guests many advantages: Since only cashless payments are made on the entire festival site, the processes at the counters and stands are faster and easier so that a...

  • Grid created an article,

    How can I pay with Grid App or Grid Card at a cashless event?

    You place your order at the bar, food or merch stand. Venue staff scans your Grid App or Grid Card QR code and confirms your payment. If you use Grid App, you can view all your transactions and n...

  • Grid created an article,

    Grid App self top up with cashless credits

    You can use your QR code inside the Grid App to pay with cashless credits. This is how it works Install Grid App and create an account or if you have it installed just open it Go to the venue list...

  • Grid created an article,

    Grid Card self top up with cashless credits (avoid queueing)

    The easiest way to top up the Grid Card is through scanning the QR code on the Grid Card. This will open a website that allows you to add credits to your Grid Card.