FAQ
Ticketing Questions
- Ticket Refunds
- How to claim your tickets in the Grid App
- Can I buy tickets for my friends? How do group tickets work?
- I am missing tickets in the Grid app
- How to find your Grid user short code
- Taking a screenshot of your tickets
General Questions
Your Account
- Update personal information
- I can't sign in to my account
- I forgot my password
- My password reset link isn't working
- Delete my GRID account
- My phone has been lost